Don’t Panic: Facebook, Instagram & WhatsApp Hit By Global Outage

Don’t Panic: Facebook, Instagram & WhatsApp Hit By Global Outage

By Spy Uganda

Kampala: Facebook Inc has said it is working to restore access to its social media platforms, including photo-sharing platform Instagram and messaging app WhatsApp, after an apparent global outage.

READ ALSO: New WhatsApp Privacy Feature Stops Group Admins From Adding Users Without Permission

The platforms were down for tens of thousands of users on Monday, according to outage tracking website Downdetector.com.

The website was showing outages in heavily populated areas like Washington, DC, and Paris, with problems being reported from about 15:45 GMT.

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“We’re aware that some people are having trouble accessing our apps and products,” Facebook said on Twitter. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

READ ALSO: You Need To Get Licence Before You Go Live On Facebook Or WhatsApp-UCC Warns Netizens

A similar message confirming the outage also was posted on WhatsApp’s Twitter account.

The error message appearing on Facebook.com read: “Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”

The error message on Facebook’s webpage suggested a Domain Name System (DNS) error.

READ ALSO: Facebook Sued Over Failure To Police Anti-Muslim Hate Speech

Downdetector, which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram.

But the outage might be affecting more users.

WhatsApp was also down for more than 22,000 users, while Messenger was down for nearly 3,000 users.

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