By Spy Uganda
With this digital era of the Fourth Industrial Revolution (4IR), all things are simplified and Uganda airlines is among the government agencies that have embraced 21st-century technology whereby you can now book your flight and complete all the payments online.
Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. The current carrier began flying in August 2019.
The Airline’s highly secure payment platform makes payments simple by allowing you to pay using Credit/Debit cards, mobile payments and cross-border payments and accepts all card payments; Visa, MasterCard, Amex, Paypal.
Also, you can pay with cross border mobile money Mpesa, Tigo Pesa, Airtel money, MTN (MTN Zambia, Uganda & Rwanda).
So How Do You Pay Online?
Once you’ve booked your flight online or through Airline’s Customer Centre, you can pay quickly and securely using MasterCard, Visa or American Express.
However, you should note:
If a credit/debit card has been used to pay on behalf of someone else, Airline officials will need to see a photocopy of the front and back of the credit or debit card and a photocopy of the cardholder’s passport at the airport.
Also, if the passenger is unable to produce the photocopies at the airport, Uganda Airlines will not allow the passenger to travel.
TheSpy Uganda also understands that credit or debit cards can’t be used to pay on behalf of someone else travelling to or from Somalia or South Sudan.
Did You Know You Can Book Now & Pay Later?
Passengers can make their booking online and make the payment within 24 hours after making the booking. This option allows them to make their booking now and get time to make schedule changes without making the payment within the 24-hour mark.
If you wish to pay using cash or mobile money, select the ‘Pay later’ option when you book your flight online or through Airline’s Customer Centre. You can then pay at the Airport or at any of the Airline’s Branch offices.
Also, note that the pay at the airport option is available for flights departing within the next 24 hours. The pay at airport option allows customers to make reservations online and make the payment at the airport until two hours of flight departure time.
Meanwhile, If you’re travelling in Economy Class, your booking will be on hold for 4 hours allowing you time to make the payment. You must pay for your flight within 4 hours.
If you’re travelling in Business Class, you’ll have 4 hours to make the payment. If your flight booking has both Economy and Business Class as part of your trip, you must pay for your flight within 4 hours.
But How Do Uganda Airlines Secure Online Transactions?
Uganda Airlines’ payment gateway partner is PCI-DSS level 1 certified, which means they have the highest security standard in the world. In fact, its fraud prevention system is made of two layers: cutting edge technology powered by AI and adaptive statistical data, and a manual review of the transactions by our fraud prevention team.
PCI DSS Level 1 certified and Global Data Protection Regulation (GDPR) compliant ensures that strict governance and data protection policies are in place and enforced systemically. In addition, has in-built encryption, anti-malware to protect credit card data.
The Airline actually says payment solution allows their guests to be in full control of their details.