By Spy Uganda
Kampala: Staggering DFCU bank once again has lost one of the big brands in communication’s industry Ms,Rukh-Shana Namuyimba who was Manager of Communication and Events.
Rukh-Shana throws in towel after holding the above position for four and a half years full of total mess following bank’s multi-scandals that have seen it losing reputation and millions of customers in the last years.
As the Manager Communication & Events, Rukh-Shana has been responsible for the planning and execution of the Bank’s communication strategy.
Also, she has been fundamental in the bank’s Brand campaigns, Corporate Social Responsibility, Digital and Marketing Communications, as well as Internal Staff Communications.
Scandals During Rukh-Shana Namuyimba’s Tenure
In 2017, Meera Investments Ltd, one of the business entities owned by city businessman Sudhir Ruparelia, sued DFCU Bank, seeking to reclaim leasehold titles and developments for 48 banking halls taken over by the latter when Crane Bank was liquidated-a case that Sudhir scooped.
In the same vein, in 2018, Head of the Commercial Court then, Justice David Wangutusi ordered scandal ridden DFCU bank to pay Shakil Pathan Ismail, a former employee of the defunct Crane Bank Limited Shs82m for unlawfully blocking/deducting Shs62m from his account in 2017.
Court also ordered the Bank to pay 21 per cent (21%) interest per annum from April 2016 until payment was made in full amounts.
The judge awarded damages of Shs20m and also ordered the bank to pay a further six per cent (6%) interest on damages from the date of judgement till the amount was fully paid. The judge also ruled that DFCU meets Shakil’s costs of the law suit.
As if that wasn’t enough, in 2020, DFCU Bank was dragged to court by their ex-employees adopted from the Crane Bank, for unfairly terminating their services.
It was agreed between DFCU and former Crane Bank employees that their contracts would not be terminated but stay and serve until their contracts would end. However, later on the ‘untrustable bank’ changed its mind and started laying off some of them under the guise of ‘restructuring’.
In the same year of 2021, DFCU was dragged to court by clients; Mr Kimera and his wife Mutayiza asking it to help rescue its millions swindled by the bank officials and acting negligently on depositors’ funds.
According to court documents, the bank staff fraudulently withdrew money from its clients’ account without their consent, knowledge, and approval something that is contrary to the law, instructions and fiduciary duties of the bank customer relationship for which the bank is liable for the loss.
As a result, the plaintiffs sought both general and punitive damages of sh150m at an interest rate of 28% per annum until payment is fully settled. In addition, the court ordered the bank to credit sh50m in total on the said account numbers with interest per the fixed deposit.
Worse still, that was not the first time the DFCU had found itself in this kind of ugly situation, mid 2020, the bank employee in Ntinda was involved in fraud by siphoning a tune of about 10million from a client’s account. According to our sources in the bank, the employee transferred this money from the client’s account to her own account. This later was exposed by the client and immediately abandoned the bank after the incident.