By Spy Uganda
Kampala: Airtel Uganda, the self-proclaimed Smartphone Network with the widest 4G coverage in Uganda, has yesterday extended free data, Airtel voice calls and Person To Person Airtel Money transactions to its customers as a token of appreciation for their patience and continued support.
On the 29th of June 2021, Airtel Uganda experienced a service downtime that temporarily interrupted access to Airtel Money Services. The services have since been fully restored and are operating seamlessly.
“I would like to thank our customers for the patience exhibited during this time and for the continued support to Airtel Uganda. As a way of appreciation, customers are being rewarded with 6 minutes of Airtel voice calls, 40MBs of data for 24-hours and free Person-To-Person transactions for 1st July 2021. Airtel equally regrets any inconvenience caused to our customers as a result of the downtime,” said Mr Manoj Murali, the Managing Director of Airtel Uganda.
We urge our customers to disregard any misinformation regarding the safety of our customer funds.
“I wish also wish to confirm that the temporary service interruption did not in any way affect the security of our customers’ accounts or funds,” Mr Manoj clarified.
“I thank our customers for choosing Airtel and wish to reassure you that the overall experience of Airtel Money services remains our top priority.”
Customers to receive 6 minutes of Airtel voice calls, 40MBs of data and free P2P services Company apologises for the inconveniences caused by system downtime.
About Bharti Airtel Limited
Airtel Africa Limited is a Pan-African telecommunications company with operations in 14 countries across Africa. Airtel Africa is driven by the vision of providing affordable and innovative mobile services to all and is supported in pursuing this vision by its largest shareholder, Bharti Airtel.
Its product offerings include 2G, 3G and 4G wireless voice and data services and mobile commerce through ‘Airtel Money. Airtel Africa had over 97 million customers across its operations at the end of December 2018.